Test Bank for Business Communication 13th Edition Locker

Test Bank for Business Communication 13th Edition Locker

Test Bank for Business Communication, 13th Edition, Kitty Locker, Jo Mackiewicz, Jeanine Elise Aune, Donna Kienzler, ISBN10: 1264067518, ISBN13: 9781264067510

Table of Contents

Part One: The Building Blocks of Effective Messages
Chapter 1: Succeeding in Business Communication
Chapter 2: Using Goodwill for Effective Communication

Part Two: The Communication Process
Chapter 3: Researching and Evaluating Source Material
Chapter 4: Planning, Composing, and Revising
Chapter 5: Communicating across Cultures
Chapter 6: Working and Writing in Teams

Part Three: Design of Communication
Chapter 7: Designing Documents
Chapter 8: Creating Effective Visuals

Part Four: Basic Business Messages
Chapter 9: Crafting Informative and Positive Messages
Chapter 10: Crafting Negative Messages
Chapter 11: Crafting Persuasive Messages

Part Five: Common Genres
Chapter 12: Developing Proposals
Chapter 13: Writing Reports
Chapter 14: Making Oral Presentations

Part Six: The Job Hunt
Chapter 15: Developing Job Application Materials
Chapter 16: Interviewing, Writing Follow-Up Messages, and Succeeding in the Job

Appendices
A: Formatting Letters and Email Messages
B: Writing Correctly