Test Bank for Administrative Medical Assisting 9th Edition French

Test Bank for Administrative Medical Assisting 9th Edition French

Test Bank for Administrative Medical Assisting, 9th Edition, Linda L. French, Lisa H. Turner, ISBN-10: 0357765273, ISBN-13: 9780357765272

Table of Contents

Part I: PROFESSIONAL AND CAREER RESPONSIBILITIES.
1. A Career as an Administrative Medical Assistant.
2. The Health Care Environment: Past, Present and Future.
3. Medicolegal and Ethical Responsibilities.

Part II: INTERPERSONAL COMMUNICATIONS.
4. The Art of Communication.
5. Written Correspondence.
6. Processing Mail and Electronic Correspondence.

Part III: MANAGING THE OFFICE.
7. Reception and the Medical Office Environment.
8. Telephone Procedures.
9. Appointments.
10. Office Management.

Part IV: RECORDS MANAGEMENT.
11. Filing Procedures.
12. Medical Records.
13. Drug and Prescription Records.

Part V: HEALTH CLAIMS.
14. Procedure Coding.
15. Diagnostic Coding.
16. Health Insurance Claims.

Part VI: FINANCIAL ADMINISTRATION.
17. The Revenue Cycle.
18. Banking and Bookkeeping.
19. Financial Management of the Medical Practice.