Test Bank for Administration and Management in Criminal Justice A Service Quality Approach 1st Edition Allen

Test Bank for Administration and Management in Criminal Justice A Service Quality Approach 1st Edition Allen

Test Bank for Administration and Management in Criminal Justice A Service Quality Approach, 1st Edition, Jennifer M. Allen, Rajeev Sawhney, ISBN: 9781483350707, IABN: 9781483370613

Table of Contents

Chapter 1. Defining Management and Organization
Chapter 2. Open Versus Closed Systems
Chapter 3. Service Quality Approach
Chapter 4. Environmental Influences
Chapter 5. Conflict, Power, and Ethical Issues
Chapter 6. Motivation
Chapter 7. Leadership
Chapter 8. Communication
Chapter 9. Police Administration
Chapter 10. Courts
Chapter 11. Probation and Parole
Chapter 12. Prisons, Jails, and Detention Centers
Chapter 13. Security Management
Chapter 14. Measuring Organizational Effectiveness and Service Quality